<-- back to Owner Information

Privacy Policy

Communication is key in building trust between us, our renters, and property owners in the South Bend area. That trust is of the utmost importance to the members of Double Domer Properties; therefore, we are releasing the following information regarding the rental process as it concerns http://www.rentlikeachampion.com/.

All questions, comments, or concerns regarding this privacy statement should be directed to info@rentlikeachampion.com.

INFORMATION COLLECTION
When you browse Rent Like a Champion, we collect:

If you choose to rent or list a home, we will ask you for more information including:

Changing/Updating Personal Information and Choosing Options: Clients of Double Domer Properties can change all of their personal account information. They may also change their addresses, telephone numbers, e-mail addresses, passwords, credit card information, and privacy settings.

Supplementing Information: Double Domer Properties reserves the right to obtain information from or about you in other ways. For example, we may verify user information with a service provider.

Profile: Double Domer Properties stores information that we collect through cookies and log files to create profiles for our users. Essentially, this profile is stored information that details the preferences of individual users. This information is tied to the users so that we may provide offers and improve the content of the site for the users. This profile is used to tailor a user's visit to our website, and to direct pertinent marketing promotions to them. This information may also be used to help improve our services overall. IMPORTANT: We do not link the information we store in cookies or log files to any personally identifiable information you submit while using http://www.rentlikeachampion.com/.

Cookies: "Cookies" are pieces of data stored on users' computers that tie the data to information about the user. Usage of a cookie is not linked to any personally identifiable information while a user is visiting our site. We use both session cookies and persistent cookies. For the session cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies enable us to track and target the interests of our users to enhance their experience on our site. By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still browse our site, however they will not be able to rent or list housing. Persistent cookies can be removed by following Internet browser help file directions.

Google Analytics: Double Domer Properties uses Google Analytics--a service of Google Inc., a third party--to track and analyze non-personally identifiable statistical information from our visitors and customers. We use the information to measure the effectiveness of our advertising and the efficiency of http://www.rentlikeachampion.com/.

Log Files: Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring pages, platform type, date/time stamp. IP addresses, etc. are linked to personally identifiable information. We use Log Files in error diagnostics, session management and determining our advertising efficacy.


COMMUNICATIONS FROM rentlikeachampion.com
Transactions and Service Announcements: Property renters and listers will receive numerous emails throughout the transaction process and may sometimes even receive phone calls to ensure smooth transactions. Double Domer Properties may also send out service-related announcements; for instance, if our service is temporarily suspended for maintenance. Generally, these communications are not promotional in nature, and users will receive them as long as their accounts are open.

Special Offers, Newsletters, and Updates: Out of respect for the privacy of our users, Double Domer Properties presents users with the option to not receive these types of communications, as explained below.

Customer Service: Double Domer Properties guarantees that its customer service is unmatched. We communicate with users on a regular basis to provide requested services and we respond to issues relating to a user's account via email or phone.


Referral Tools: If you choose to use the referral services of Double Domer Properties, we will ask you for the name and e-mail address of your intended referee. We will automatically send said referee a copy of the e-mail. The referee may contact Double Domer Properties at derrick@rentlikeachampion.com at any time.


SHARING INFORMATION
Each and every member of Double Domer Properties cares about your privacy and the way we do business. As such, we will not share your credit card number or any other financial information with any third party except for the verification purposes mentioned above. Nevertheless, we reserve the right to share your personal information with third parties in the following instances:

Within Our Corporate Family: We may share information with our parent company, subsidiaries, joint ventures or other companies under common control, where it may be used to provide joint services or for purposes such as internal statistics, strategic decision-making, customer verification, fraud prevention and security.

Legal Disclaimer: Though we make every effort to preserve user privacy, we may disclose personal information when required by law or under the good-faith belief that such action is necessary under applicable law. We may disclose personal information in order to establish or exercise our legal rights or defend against legal claims. We also share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, to protect our property or interests or that of our agents and employees, and to protect personal safety or the public.

Third Party Service Providers: We may disclose information about individual users to third parties who provide vital services to Double Domer Properties. These third parties provide a variety of services to Double Domer Properties including--and not limited to--verifying credit card information, fulfilling reservations via courier delivery, processing credit card transactions, and disbursing payments to owners. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. Any personally identifiable information that Double Domer Properties shares with its service providers may only be used to provide services to Double Domer Properties and the service providers will not be given permission to use such information for other purposes.

Business Transitions: In the event that Double Domer Properties goes through a business transition--such as a merger, an acquisition by another company, or a sale of all or a portion of its assets--users' personal information will be part of the assets transferred. Users will be notified via prominent notice on our website for 30 days after a change of ownership or control of their personal information, if personal information will be used contrary to this policy. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection, users will be given the option to continue sharing their information consistent with our notification of changes section. However, nothing in this Privacy Policy is intended to interfere with the ability of Double Domer Properties to transfer all or part of its business and/or assets, for any purposes, without any limitation whatsoever. Double Domer Properties specifically reserves the right to transfer or share a copy of personally identifiable information collected from its Site to the renter of that portion of its business relating to that information.


SECURITY
Double Domer Properties, and especially managers of this website takes every reasonable precaution to protect users' information. When users submit sensitive information via the website, their information is protected both online and off-line.

When http://www.rentlikeachampion.com/ asks users to enter sensitive information (such as credit card numbers, for example), that information is encrypted and is protected with encryption software, currently SSL encryption. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'. While we use SSL encryption to protect sensitive information online, we also protect user-information off-line. Access to all users' information, not just the sensitive information mentioned above, is restricted to our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Employees are kept up-to-date on our security and privacy practices. The servers that store personally identifiable information are in a secure environment, behind a locked cage at a professional hosting company. Although we endeavor to create secure and reliable Sites and to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy. You hereby acknowledge that Doubel Domer Properties is not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.


EXTERNAL LINKS
Our site, http://www.rentlikeachampion.com/, contains links to other websites maintained by third parties. Please be aware that Double Domer Properties exercises no control over linked sites and is not responsible for the privacy practices or the content of such sites. Each linked site maintains its own independent privacy and data collection policies and procedures, and you are encouraged to view the privacy policies of these other sites before providing any personal information.


CHANGES IN THE PRIVACY STATEMENT
If Double Domer Properties decides to change this privacy policy, we will post those changes to this privacy statement on the homepage and in other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Ultimately, we reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.